

This is because starting in 2021, some older TV models are no longer updated and therefore cannot continue to support Plex. This should be set to Always.Some users have tried to watch Plex on their Sony TVs, only to find a prompt saying that the server is unavailable.

* Note: on some older TV apps the equivalent setting can be found under Settings -> Main -> Allow fallback to insecure connections. To continue to stream securely, we encourage you to consider upgrading your Plex experience with one of several updated and affordable devices, such as Google Chromecast, Roku Express, or Amazon Fire TV Stick. Note that this configuration does allow for the possibility of unencrypted communication (over the internet, when playing remotely) between the TV app and the Media Server, but connections will remain secure for those apps and platforms that support them. If your smart TV app has trouble connecting to a Media Server after September 30th, please ensure that both the app and the server are set to allow insecure connections: On the TV app*, ensure that Settings -> Advanced -> Allow Insecure Connections is set to Always, and on the server, ensure that Settings -> Network -> Secure connections is set to Preferred. If your TV is on the same network as your Media Server, and you haven’t made changes to your secure connection settings, this change should have no impact on your experience. You’re receiving this email because you’ve recently used a Plex app that may be affected by this change. These devices are no longer supported by their manufacturers, and won’t be receiving an update needed to continue making secure connections to a personal server. On September 30, 2021, some older smart TVs (some Samsung, LG, Vizio, Hisense, and other unsupported TV platforms) will no longer be able to use secure connections to communicate with Plex Media Servers. UPDATE: It appears that all Tizen-based Samsung sets are likely affected by the cert change and will thus need the app and server configured to allow insecure connections.
